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Privacy Notice

Key Questions and Answers

Thank you for visiting this website. We hope you enjoy learning more about AVIS TAIWAN and our products.

AVIS TAIWAN respects your Privacy in the on-line world when you use our website and communicate electronically with us. We have therefore developed this Privacy Notice to inform you how AVIS TAIWAN collects, stores, uses and processes the personal information you provide us through any of the websites operated by AVIS TAIWAN, including the one you are currently visiting.

By using this website, you are accepting the practices described in this Privacy Notice. If you do not agree to this Privacy Notice, please do not use this website. We reserve the right to make changes to this Privacy Notice at any time. Any changes will be posted in this Privacy Notice and material changes will generally apply only to activities and information collected on a going forward basis. We encourage you to regularly review this Privacy Notice to make sure you are aware of any changes and how your information may be used.

Please be informed that AVIS TAIWAN is the Data Controller of any personal information you submit to AVIS TAIWAN.

If you have any requests concerning your personal information or any queries with regard to this Privacy Notice please send email to booking@avis.taiwan.com or TEL to 0800-600-601.

Children's Privacy Policy

If you are a parent or legal guardian and are interested in learning about our policy regarding the collection and use of personal information from children under 18, please see Question 11 below. Please be aware, however, that we only collect personal information from children on a very small number of websites operated by AVIS TAIWAN, specifically those with strong appeal to children under 18 or that knowingly collect personal information from children under 18.


AVIS TAIWAN POLICY ON PRIVACY

1. What personal information do we collect from you and how do we collect it?

To simply browse AVIS TAIWAN website, we do not ask you to provide any information. However, if you wish to participate in many of the features and services our website have to offer, we may ask you to provide certain personal and/or demographic information. Personal information (as used in this Privacy Notice) refers to any information that can be used to personally identify you or contact you online or offline. This may include, for example, your name, postal address, e-mail address, phone number, ("personally identifiable information") as well as demographic information such as your date of birth, age, gender, habits or preferences when such information is tied to your personally identifiable information (collectively, "personal information").

Personal information is only collected with your consent (i. e. if you knowingly provide it to us through one of the many online forms available on our website) and will usually take the form of:


Note: depending on the AVIS TAIWAN website that you are visiting, some or many of the activities listed above may not be available.

The type and amount of information collected for the features listed above will vary depending on the activity. The requested personal information may include: first and last name, email address, home address, telephone number (work or home), and credit card information (for those purchasing products online). For some activities, you may be asked to create a username and/or password and/or to provide additional, demographic information, including: (i) your age or date of birth, (ii) gender, (iii) frequency of use, purchase, and consumption of certain AVIS TAIWAN products and/or other similar products, (iv) facts about your household or lifestyle, and/or, (v) other information relevant to the AVIS TAIWAN product you've purchased or the specific website which you are visiting.

2. How do we keep your personal information secure?

AVIS TAIWAN takes all necessary technical and organizational measures to protect the confidentiality and security of your personal information collected from our website, including sensitive personal information and personal information from children under 18. These efforts include, but not limited to: (i) storing your personal information in secure operating environments that are not available to the public and that are only accessible to authorized AVIS TAIWAN employees, and our agents and contractors; (ii) using industry-standard SSL encryption to protect the security of certain sensitive personal information (such as credit card information, health or patient information) during transmission to our website, and, (iii) verifying the identities of registered Website users before they can access the personal information we maintain about them. Please also see Question 4 below.

3. For what purposes do we use your personal information?

Generally, all information collected is used for the purpose provided for which you submitted the information to us or as otherwise identified at the point of collection or in this Privacy Notice. For example, if you sign up or register on a AVIS TAIWAN website ("general website registration"), the information you provide is used to offer you the benefits and privileges that typically come along with registration. This may include access to and use of exclusive or personalized content or activities on the AVIS TAIWAN website (e. g. message boards, upload features, personalized recipe boxes, etc.), participation in special events and promotions (contests, sweepstakes, coupons, etc.), and the ability to receive the communications or marketing materials you select at the time of registration or that automatically come with your registration. Similarly, if you contact us via an online contact form or through one of our "Ask the Expert" features, your information is used to respond to your inquiry or comment, and in some instances, post the answers to your question in anonymous form on the relevant website. And, of course, any credit card information you provide us is used to fulfil and process your online purchases.

When registering or providing information on AVIS TAIWAN websites, you may also be given the option (through a check box or otherwise) to have your information used for an activity or service different from the primary activity or service that you are requesting. For example, if you are signing up for a contest or other promotion, you may also be able to sign up for newsletters or alerts from the website hosting the promotion or from other websites or AVIS TAIWAN products. If you choose to receive these additional services, we will use your information to provide them to you.

We may also use your personal and/or demographic information for our internal marketing and demographic studies, so we can constantly improve, personalize, and customize the products and services we provide you and to better meet your needs. This may include occasionally combining, updating, or otherwise enhancing the personal information collected through a AVIS TAIWAN Website with data we receive from outside records or third parties.

Generally, we retain your personal information for as long as your account is active or as needed to provide you the services requested. Of course, if you request that we no longer use your personal information to provide you services (e. g. opt-out of receiving email) or would like to cancel your membership or account, please Contact Us. Please note that your personal information will be retained for a reasonable period of time and as necessary to comply with our legal and regulatory obligations, resolve disputes, enforce our agreements, and similar records management purposes.

The following provides additional information about certain features on AVIS TAIWAN website:

4. What happens if you refuse to provide your personal information?

If you choose not to submit any personal information when requested, you may not be able to participate in certain activities and personalized features on our website and may limit the services and special offers we can provide you. For example, if you refuse to share your email address, you will not be able to receive any of our newsletters or otherwise register on our website. If you refuse to provide your credit card number, you will not be able to purchase products at an AVIS TAIWAN Online Store. However, to simply browse our website and learn more about our products, you do not need to give us any personal information.

5. Who do we disclose your personal information to and why?

AVIS TAIWAN will never share your personal information with any third party that intends to use it for direct marketing purposes unless we have specifically informed you and you have given us specific permission to do this.

AVIS TAIWAN may share your personal information with its subsidiary companies, companies in which AVIS TAIWAN has control through either direct or indirect ownership (collectively " AVIS TAIWAN "). AVIS TAIWAN may also share your personal information with third parties, but only in the following circumstances:

6. How can you access, modify, or make other choices regarding the use of your personal information?

The following outlines the choices you have with respect to the collection and use of your personal information by us.

1. You always have the option not to share any of your personal information with us. However, if you choose this option, you will be limited in the activities and features we can provide you, as mentioned in Question 4 above.
2. If you do not want to receive newsletters, announcements, or other communications and/or services from a AVIS TAIWAN website or brand, please do not opt-in for those communications or services at the time of registration. If you have opted-in and, at a later time, wish to opt-out, please visit the appropriate "Update Profile" section(s) on our website and amend your preferences.
3. Along with every e-mail marketing communication sent to you, we provide you the opportunity to discontinue receiving future marketing communications (i. e. unsubscribe). Simply follow the unsubscribe process or directions provided in the email.
4. You can always review or update any personal information that we may have collected about you for our general website registration. To do this, please visit the appropriate "Update Profile" section(s) on our website (if available).

If any of the mechanisms set forth above is not available or you wish to make a different request, please Contact Us.

In addition, if you participated in a promotion or program that involved a third party and, as part of that promotion, you agreed to receive future communications directly from that third party, you will need to contact the third party directly to opt-out from such communications. This process may be outlined in the third party's privacy policy.

7. Which countries will your personal information be sent to and why?

AVIS TAIWAN is a global company and your personal information may be transferred across international borders. It may be transferred to countries that have different levels of data protection laws to the country from where you submitted your personal information. Your personal information may also be transferred between different companies of the AVIS TAIWAN located in different countries. AVIS TAIWAN takes the appropriate measures to maintain security of the personal information both during transit and at the receiving location.

The server that makes this website available may be located outside the country from which you have accessed this website. Our main hosting provider for most AVIS TAIWAN websites is based in the United States and the United Kingdom. This provider is bound by a contract that ensures a high standard of privacy protection and requires (amongst other provisions) that it act only on AVIS TAIWAN instructions and implements all technical measures necessary on an ongoing basis to keep your personal information secure.

8. Tracking Technology – How and why do we use them?

AVIS TAIWAN does make use of tracking technologies ("Cookies", "IP Addresses", Log Files", "Web Beacons") to gather certain information such as browser type and operating system, referring page, path through site, domain of ISP etc. for the purpose of improving the use and functionality of our website and to better understand how visitors use our websites and the tools and services offered on it. Tracking technologies help us tailor our websites to your personal needs.

9. E Marketing - What is spamming and what is our position on spam e-mails?

Spamming is where unsolicited e-mails are sent to you containing advertisements or marketing related materials without your consent.

We do NOT send spam e-mails. We use an anti-spam tool to protect our employees from spamming. Sending e-mails without consent is illegal in many countries. We will not use your personal information (including your e-mail address) for direct marketing or follow-up communications unless you give us your EXPRESS permission. This is called "OPT-IN" consent.

Also, we do not share your personal information with any third party who will use your personal information for spam mails.

AVIS TAIWAN website give you the opportunity to receive marketing information by e-mail. Every e-mail sent by AVIS TAIWAN will give you the opportunity at any time to stop receiving marketing e-mails.

If for some reason you believe you have received spam e-mail from a AVIS TAIWAN company please Contact Us immediately.

10. How long do we keep your personal information?

We may store the personal information that you send to us via this website in our databases such as our Customer Relationship Marketing database. Your personal information will be kept by the AVIS TAIWAN only for as long as it is reasonably necessary taking into consideration our need to answer queries or resolve problems, provide improved and new services and comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period after you stop using AVIS TAIWAN services or stop using this website. After this period, your personal information will be deleted from all systems in the AVIS TAIWAN.

We remind you that we have a right to have your personal information deleted at any time. Please see Question 6 above.

11. What is our policy on collecting data from children using our websites?

We recognize the importance of safeguarding the privacy of children on the Internet and that information collected from children under 18 ("children" or "child") requires special handling. As such, we have developed the following policy for the online collection, use, and disclosure of personal information from children. We recommend that parents explore our websites with their children and that they remind their children to check with a parent before providing any personal information about themselves.

The majority of the websites operated by AVIS TAIWAN are not geared toward children and do not knowingly request or collect personal information from children under 18. On some of our websites that may appeal to people of all ages, we may take steps to ensure that those who wish to register or submit personal information meet certain age requirements before they can do so.

The following is a description of our practices for the few websites that may appeal to or collect information from children under 18.

Collection of Children's Information

12. Do we link to other third party websites?

We may link this website to other companies or organizations websites (collectively, "third party sites"). This Privacy Notice does not apply to such third party sites as those sites are outside our control. If you access third party sites using the links provided, the operators of these websites may collect your personal information. Please ensure that you are satisfied with the Privacy Policies of these third party sites before you submit any personal information. We try, as far as we can, to ensure that all third party linked sites have equivalent measures for protection of your personal information, but we cannot be held responsible legally or otherwise for the activities, privacy policies or levels of privacy compliance of these third party sites.